The navigation on pralinepastry.gr is free for all users without requiring prior declaration of their personal data. The declaration of personal details (such as name, email address, etc.) is deemed necessary only in the case that the user wishes to create an account to become a member of the website or to request further information about our services.

These personal data are intended exclusively for ensuring the operation of the website’s services, and their use is always in accordance with the present terms, the relevant legislation (Law 3471/2006 (Government Gazette 133/A/28.06.2006) on “Protection of personal data and privacy in the field of electronic communications and amendment of Law 2472/1997), as well as the General Data Protection Regulation 2016/679 (GDPR).

Information we collect:
Contact Form:
By completing the contact form, you will be asked for personal information such as your full name, email address, landline phone number and/or mobile phone number, organization name, position in the company, organization headquarters address, so that we can store and respond to your request.

Customer-Member Registration:

By completing the registration form, you will be asked to provide personal information such as your full name, email address, landline and/or mobile phone number, organization name, position within the company or profession, residential address, or organization headquarters, to store and respond to your request.

IP Address

By agreeing with the Privacy Policy terms, the user’s consent is demonstrated to process their personal data, the IP address of their connection to the website, the timestamp, and the details they gave their consent are recorded. Also, pralinepastry.gr utilizes the IP address to gather statistical data (Google Analytics) and ensure its security (blocking spam/hacker attacks).

Newsletter:

The user can choose whether to subscribe to the website’s newsletter and receive updates (e.g., newsletter), news, or offers on the current website. Customer should only provide his/her email address. For sending newsletters, pralinepastry.gr uses a platform of partners. The user’s email is retained within the email delivery platform until they choose to delete it from the list.

The website pralinepastry.gr can keep in a file and process the personal data it will receive following clear information and consent of the data subject, for a specific purpose, with a particular duration, and securely. Personal data is kept for as long as the communication with the user lasts and as long as required by applicable law or any contractual obligation, depending on the nature of the subject.

Respecting the personal nature of user data, pralinepastry.gr cannot transfer it to any third party (natural or legal entity) for any reason except when required by law to the competent authorities (legal request from judicial, police, or other administrative authorities, by applicable legislative provisions).

Informative e-mail / SMS / newsletters

It reserves the right to send informative emails or SMS with promotional material and presentation of its services to visitors/users at regular intervals. If you no longer wish to receive informative newsletters, you can inform us by using the contact form on the website.

pralinepastry.gr is not responsible if the newsletters are not delivered to their destination, although every possible effort is made with the Internet providers for their delivery.

pralinepastry.gr uses a provider (3rd party company) for the sending and tracking of recipients of newsletters/SMS.

Cookies Policy

We use cookies on our website to manage login sessions, provide personalized web pages, and customize advertising and other content to reflect your specific needs and interests. Also, cookies can compile anonymous, aggregated statistics that allow us to understand how the audience uses our website and help us improve its structure and content.

We cannot verify your personal identity from this information. You can modify the browser settings to reject some or all cookies. You should know that some features are only available through the use of cookies, and if you choose to reject cookies, these features may not be available.

Absolutely Necessary
The absolutely necessary cookies are essential for the proper functioning of the website, allowing you to browse and use its features, such as accessing secure areas. These cookies do not recognize your individual identity. Without these cookies, we cannot offer effective operation of our website.

Performance Cookies
These cookies collect information about how visitors use the website, for example, which pages they visit most frequently and whether they receive error messages from web pages. These cookies collect aggregated, anonymous information that does not identify any individual visitor. They are used exclusively to improve the performance of a website.

Functionality Cookies
These cookies allow the website to remember user choices such as username or region to provide improved and personalized functionality. The information collected by these cookies is anonymous and cannot track browsing activity on other websites.

Targeting Cookies
These cookies are used to provide content that matches you and your interests more closely. They can be used for targeted advertising/promotions, limiting advertising impressions, or measuring the effectiveness of an advertising campaign.